Business Name: Walmart

Business Category: Retail

Business Zip:

Feedback: False

Date: Friday, May 22, 2009

User: DITTERS

Comments: I had been up all night taking pictures the old fashion way, of my art work to sent to potential clients. The next day my family and I were planning on going to N.Y. for a day. We had it all figured out too. Go to Walmart, drop off the film for an hour, then go back to pick it up after breakfast. I had the numbered tickets and everything ready to pick up my pictures. As my boyfriend and I were leaving the store I looked through them. One of the packages contain pictures that weren't mine. We went back into the store and spoke to the person at the photo desk and explained the problem. She told me they had to be my pictures, because the number on the bag and the number on the ticket matched. She asked what I had taken pictures of. I told her she then asked what was on the pictures in the package, "children", I explained. She asked me twice more what I had taken pictures of. I answered artwork twice. She then asked me for the fourth time if I had any children, I kept telling her no. In a serious tone she asked me "are you sure?" After explaining to her several times that no had access to the camera to the camera, but myself she told her boss that I must have changed the pictures around, even though I had never left the store. She held onto my ticket and her boss sent me to the service desk, which he had just called to explain the problem to. When we got up there the girl had no idea what we wanted when we told her, so she sent us back to the photo department, the boss called up again. Back to the service desk we go, we gave her the receipt, but she couldn't run the transaction, because we didn't have the numbered ticket. Thankfully she had enough sense to call the photo department to have them bring it up.